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How can we help you? How can we help you?QuestionsClaimsSuggestionsAcknowledgements

Type of question Type of questionOrder statusWithdrawal of merchandiseBranch ContactsSistemasOthers

Specify claim type Specify claim typeDeliveredDelivered with noveltyUndeliveredIncident at delivery pointPickupDifference in inventoryPalletsAccountabilitySettlement / Billing

Reason ReasonMore informationMissing scan/documentationThe BI is not updatedInconsistent information in the system

Reason Reasonmissingbreakingproduct changeDefective productSpareIncorrect batches and/or expirationsdelivery qualityovertimeWrong place of delivery

Reason ReasonMissingBreakingProduct changeDefective productSpareIncorrect batches and/or expirationsDelivery qualityOvertimeWrong place of delivery

Reason ReasonEarringNot authorized

Type TypeFinished productSuppliesPOPPallets

Reason ReasonShipping requestReturned pallet quality

Reason ReasonMissing documentationDelays

Reason ReasonVarious differencesVarious delaysElectronic billing requestReprint of vouchers

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